You will find answers to most commonly asked questions in our FAQ section. 

Should you have additional questions, please contact us at Customer Care Number 347-574-9144 or email us at customercare@tradecous.com.

Our Customer Service Department is available Monday through Friday from:

  • 8 AM to 8 PM ET
  • 7 AM to 7 PM MT
  • 6 AM to 6 PM CT 
  • 5 AM to 5 PM PT

By Phone: 347-574-8435

By Customer Care Phone: 347-574-9144

By Email: customercare@tradecous.com

By Live Chat: Click on the Live Chat icon, at the upper section of the scroll bar.

While emails and messages left via Live Chat are not monitored after-hours, we will do our best to respond promptly the following business day. Business hours are subject to change due to holidays or extenuating circumstances. 

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